html,
body {
    height: 100%;
    max-height: 100%;
    /* min-height: 100%; */
    overflow: hidden;
    -ms-overflow-style: -ms-autohiding-scrollbar;
    touch-action: manipulation;
}

body {
    font-family: "PingFang TC", "微軟正黑體", "Microsoft JhengHei", sans-serif;
    /* line-height: 30px; */
    background-color: #F4F5F6;
    background-color: white;
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
}

#lhc_livechat {
    height: 100%;
    overflow: hidden;
    /* height: 100%; */
    display: -ms-flexbox;
    display: flex;
    flex-direction: column;
}

.main-wrapper {
    width: 100%;
    flex-grow: 1;
    overflow: hidden;
    display: -ms-flexbox;
    display: flex;
    /* height: calc(100% - 40px); */
}

.chat-wrapper {
    flex-grow: 1;
    overflow: hidden;
    background: #bbd999 url(../img/bg.jpg)right bottom / cover no-repeat;
    border-right: 0;
    position: relative;
    display: flex;
    flex-direction: column;
}

.chat-message-container {
    flex-grow: 1;
    width: 100%;
    padding: 0 40px;
    overflow-y: auto;
    overflow-y: overlay;
    -ms-overflow-y: scroll;
}

.chat-messages {
    margin-top: 40px;
}

.chat-input-container {
    background: transparent;
    width: 100%;
    padding: 28px 40px;
    border-radius: 12px 12px 0 0;
    display: flex;
    flex-shrink: 0;
    position: relative;
}

.chat-input-buttons {
    display: inline-block;
    /* display: none; */
    flex-shrink: 0;
    margin-right: 8px;
}

.chat-input-buttons button {
    border: 1px solid #BFBFBF;
    background-color: rgba(256,256,256,0.8);
    width: 48px;
    height: 48px;
    border-radius: 50%;
    outline: none;
}

.chat-input-buttons .big-word {
    font-size: 20px;
}

.chat-input-buttons .mid-word {
    font-size: 16px;
}

.chat-input-buttons .small-word {
    font-size: 12px;
}

.mobile-menu-btn {
    background: url('../img/mobile-menu.svg') 50% 50% no-repeat;
    display: none;
}

.mobile-menu-opened .mobile-menu-btn {
    background: url('../img/mobile-menu-active.svg') 50% 50% no-repeat;
}

body:not(.mobile) .voice-input-panel {
    position: fixed;
    top: 50%;
    left: 50%;
    transform: translateX(-50%) translateY(-50%);
    width: 360px;
    height: 360px;
    background-color: white;
    z-index: 100;
    border-radius: 12px;
    opacity: 0;
    visibility: hidden;
    transition: opacity 0.3s;
}

body:not(.mobile).voice-input-opened .voice-input-panel {
    pointer-events: auto;
    visibility: visible;
    opacity: 1;
    transition: opacity 0.3s;
    padding-top: 60px;
}

.voice-input-close-btn {
    background: url('../img/close-circle.svg') no-repeat;
    width: 25px;
    height: 25px;
    position: absolute;
    top: 20px;
    right: 20px;
    cursor: pointer;
}

.voice-input-wrapper {
    display: flex;
    justify-content: center;
    align-items: center;
    overflow: hidden;
    position: relative;
    height: 100%;
}

.voice-input-txt {
    position: absolute;
    text-align: center;
    top: 54px;
    left: 0;
    color: #BFBFBF;
    font-size: 18px;
    width: 100%;
    padding: 0 20px;
}

.voice-input-error {
    color: #F57F17;
}

.voice-input-panel-btn {
    background: url('../img/voice-input.svg') 50% 50% no-repeat;
}

.voice-input-opened .voice-input-panel-btn {
    background: url('../img/voice-input-active.svg') 50% 50% no-repeat;
}

.waveform-base {
    border: 0;
    background-color: rgba(34, 150, 243, 0.30);
    height: 1px;
    width: 100%;
    position: absolute;
    top: 50%;
    transform: translateY(-50%);
    margin: 0;
    left: 0;
}

#waveform-container {
    width: 100%;
    position: absolute;
    margin-top: 2px;
    opacity: 0.4;
    left: 0;
    top: 50%;
    transform: translateY(-50%);
}

.chat-input-form {
    flex-grow: 1;
}

.chat-input-form>input {
    vertical-align: middle;
}

.chat-input-form .txt_input {
    height: 48px;
    width: calc(100% - 70px);
    padding: 12px 16px;
    font-size: 16px;
    border: 1px solid #fff;
    border-radius: 4px 0 0 4px;
    outline: none;
    box-shadow: none;
    -webkit-appearance: none;
}

.chat-input-form .btn_send {
    height: 48px;
    width: 70px;
    border-radius: 0 4px 4px 0;
    outline: none;
    background-color: #038c00;
    border: 1px solid #fff;
    margin-left: -8px;
    color: white;
    letter-spacing: 3px;
    -webkit-appearance: none;
  padding: 14px;
}

.top {
    position: relative;
    height: 60px;
    min-height: 60px;
    line-height: 60px;
    padding-right: 20px;
    padding-left: 40px;
    background: #038C00;
}

.top-logo span {
    margin-left: 12px;
    font-size: 20px;
    color: white;
    vertical-align: middle;
}

.top-banner {
    /* background-color: white; */
    line-height: 60px;
    font-size: 16px;
    color: #7F7F7F;
    height: 0;
    border-bottom: 1px solid #CCC;
    padding: 0 40px;
    transition: height 0.3s cubic-bezier(0.075, 0.82, 0.165, 1);
}

.top-banner.show {
    height: 60px;
    min-height: 60px;
    transition: height 0.3s cubic-bezier(0.075, 0.82, 0.165, 1);
}

.top-banner a {
    font-size: 16px;
    color: #038c00;
}

.top-banner a:hover {
    color: #038c00;
}

.top-banner img {
    margin-right: 14px;
}


/*==============================================
    MENU STYLES    
    =============================================*/

.sidebar-wrapper {
    background-color: #a7cc85;
    overflow-y: auto;
    overflow-y: overlay;
    -ms-overflow-y: scroll;
    position: inherit;
    margin: 0px;
    flex-shrink: 0;
}

.sidebar {
    margin: 10px 20px;
    margin-left: 3px;
    width: 310px;
    box-sizing: content-box;
    background-color: white;
    border-radius: 4px;
    padding: 0 16px;
    box-sizing: border-box;
}

.sidebar .tabs {
    list-style: none;
    padding: 0;
    border-bottom: 1px solid #ccc;
}

.sidebar .tab {
    text-align: center;
    font-size: 18px;
    color: #BFBFBF;
    height: 60px;
    line-height: 60px;
    position: relative;
    cursor: pointer;
    display: inline-block;
    margin-right: 20px;
}

.sidebar .tab:last-of-type {
    margin-right: 0;
}

.sidebar .tab.active {
    color: #038c00;
}

.sidebar .tab.active:after {
    content: '';
    display: block;
    height: 2px;
    width: 100%;
    position: absolute;
    bottom: -1px;
    right: 0;
    left: 0;
    background-color: #038c00;
}

.sidebar .tab-content-container {
    overflow: hidden;
}

.tab-content {
    display: none;
    margin-bottom: 40px;
}

.tab-content.active {
    display: block;
}

.tab-content section {
    margin-bottom: -18px;
    position: relative;
}

.tab-content section h4 {
    font-size: 16px;
    font-weight: 400;
    margin: 20px 0;
}

.icon-block-container {
    display: -ms-flexbox;
    display: flex;
    flex-wrap: wrap;
    align-content: space-between;
    list-style: none;
    margin: 0;
    padding: 0;
}

.icon-block-container a {
    outline: none;
}

.icon-block-container a:hover,
.icon-block-container a:focus {
    text-decoration: none;
}

.icon-block {
    width: 125px;
    height: 108px;
    margin-left: 18px;
    margin-bottom: 18px;
    padding: 10px;
    border: 1px solid #CCC;
    border-radius: 4px;
    text-align: center;
    cursor: pointer;
}

.icon-block:nth-child(2n+1) {
    margin-left: 0;
}

.icon-block img {
    width: 60px;
    height: 60px;
    display: block;
    margin: 0 auto;
}

.icon-block span {
    font-size: 14px;
    color: #7F7F7F;
}

.text-link-container {
    padding-left: 26px;
}

.text-link-container, li, a {
    font-size: 16px;
    color: #0054A6;
}

.question-clickable {
    color: #0054A6;
    font-size: 16px;
    cursor: pointer;
}

.question-clickable:hover {
    color: #0054A6;
}

.slide-indicator-container {
    position: absolute;
    display: none;
    height: 20px;
    width: 100%;
    text-align: center;
    /* background-color: red; */
    margin-top: -10px;
}

.slide-indicator {
    display: inline-block;
    width: 10px;
    height: 10px;
    border-radius: 50%;
    margin: 0 1px;
    background-color: #c0c0c0;
}

.slide-indicator.active {
    background-color: darkslategray;
}

.voice-input-btn {
    height: 100px;
    width: 100px;
    border-radius: 50%;
    text-align: center;
    line-height: 100px;
    z-index: 99;
    -webkit-touch-callout: none;
    -webkit-user-select: none;
}

.voice-input-btn.active {
    background-color: rgba(34, 150, 243, 0.05);
}

.voice-input-btn img {
    /* height: 50px; */
    /* width: 50px; */
    pointer-events: none;
    height: 60%;
}


/*==============================================
    DASHBOARD STYLES    
    =============================================*/

.div-square {
    padding: 5px;
    border: 3px double #e1e1e1;
    -webkit-border-radius: 8px;
    -moz-border-radius: 8px;
    border-radius: 8px;
    margin: 5px;
}

.div-square>a,
.div-square>a:hover {
    color: #808080;
    text-decoration: none;
}


/*==============================================
    FOOTER STYLES     
    =============================================*/

.footer {
    background-color: #3891F9;
    width: 100%;
    color: #fff;
    padding: 20px 50px 20px 50px;
    padding-left: 20px;
}

.footer>a,
.footer>a:hover {
    color: #fff;
}

.avatar-wrapper {
    position: absolute;
}

.robot-avatar {
    width: 72px;
    height: 72px;
}

.message-datetime {
    margin-left: 106px;
    float: left;
    color: #888;
    font-size: 14px;
    margin-top: 8px;
    line-height: 14px;
    clear: both;
}

.qa-feedback {
    margin-left: 106px;
    float: left;
    color: #888;
    font-size: 15px;
    margin-top: 12px;
    line-height: 16px;
    clear: both;
    width: 100%;
    overflow: hidden;
}

.saRadio{ 
  display: inline;
}

.saRadio [type=radio]{ 
  position: absolute;
  opacity: 0;
  width: 0;
  height: 0;
  left: 0;
}

.saRadio [type=radio] + img{
  height: 20px;
  margin-left: 4px;
  cursor: pointer;
}

.by-user .message-datetime {
    margin-right: 5px;
    float: right;
}

.message-row .msg {
    border-radius: 0px 12px 12px 12px;
    background-color: #f1ffe1;
    color: #4C4C4C;
    font-size: 16px;
    padding: 10px 20px;
    line-height: 1.5em;
    word-break: break-word;
    word-wrap: break-word;
    font-family: "PingFang TC", "Microsoft JhengHei", sans-serif;
    margin-left: 86px;
    float: left;
}

.message-row .msg img {
    display: block;
    max-width: 100%;
}

.message-row.by-user {
    float: right;
}

.message-row.by-user .msg {
    background-color: #ffffff;
    border-radius: 12px 0px 12px 12px;
    float: right;
}

.col-lg-12 {
    padding-left: 0px;
    padding-right: 0px;
}

button.btn_help {
    width: 36px;
    height: 36px;
    position: absolute;
    top: 50%;
    right: 95px;
    margin-top: -18px;
    border: 0;
    box-shadow: none;
    outline: none;
    cursor: pointer;
    /* float: right; */
    background: url(../img/help.svg) 0 0 no-repeat;
    background-position: 50% 50%;
    background-size: 24px 24px;
}

button.btn_exit {
    width: 36px;
    height: 36px;
    position: absolute;
    top: 50%;
    right: 40px;
    margin-top: -18px;
    border: 0;
    box-shadow: none;
    outline: none;
    cursor: pointer;
    /* float: right; */
    background: url(../img/close.svg) 0 0 no-repeat;
    background-position: 50% 50%;
    background-size: 24px 24px;
}

.tooltip-inner {
    padding: 10px;
    width: 260px;
    max-width: 350px;
    text-align: left;
    background: rgba(64, 64, 64, 0.85);
    box-shadow: 0 1px 4px 0 rgba(0, 0, 0, 0.20);
    border-radius: 6px;
    font-size: 14px;
    color: #FFFFFF;
}

.tooltip.bottom .tooltip-arrow {
    border-bottom-color: rgba(64, 64, 64, 0.85);
}

@keyframes inputbox-anim {
    0% {
        transform: translateY(-8px);
    }
    50% {
        transform: translateY(-4px);
    }
    100% {
        transform: translateY(-8px);
    }
}

@keyframes inputbox-float-anim {
    100% {
        transform: translateY(-8px);
    }
}

@keyframes grid-icon-anim {
    0% {
        transform: translateX(-8px);
    }
    50% {
        transform: translateX(-4px);
    }
    100% {
        transform: translateX(-8px);
    }
}

@keyframes grid-icon-float-anim {
    100% {
        transform: translateX(-8px);
    }
}

.tip {
    position: absolute;
    display: inline-block;
    z-index: 100;
    box-shadow: 0 0 1px rgba(0, 0, 0, 0);
    transform: translateZ(0);
}

.tip.animated {
    animation-duration: .3s, 1.5s;
    animation-timing-function: ease-out, ease-in-out;
    animation-delay: .3s, .3s;
    animation-iteration-count: 1, infinite;
    animation-direction: normal, alternate;
    animation-fill-mode: forwards;
}

.grid-icon-tip {
    position: fixed;
    right: 420px;
}

.grid-icon-tip:after {
    bottom: calc(50% - 6px);
    right: -12px;
    border: solid transparent;
    content: " ";
    height: 0;
    width: 0;
    position: absolute;
    pointer-events: none;
    border-left-color: #4C4C4C;
    /* border-left-color: red; */
    border-width: 6px;
}

.inputbox-tip {
    top: -65px;
    left: calc(50% - 190px);
}

.inputbox-tip:after {
    bottom: -12px;
    left: calc(50% - 6px);
    border: solid transparent;
    content: " ";
    height: 0;
    width: 0;
    position: absolute;
    pointer-events: none;
    border-top-color: #4C4C4C;
    border-width: 6px;
}

.overlay {
    position: absolute;
    width: 100vw;
    height: 100%;
    top: 0;
    left: 0;
    background: rgba(0, 0, 0, 0.2);
    z-index: 99;
    opacity: 0;
    visibility: hidden;
    transition: opacity 0.3s;
}

.overlay.active {
    pointer-events: auto;
    visibility: visible;
    opacity: 1;
    transition: opacity 0.3s;
}

.tip-highlight {
    background: rgba(34, 150, 243, 0.20);
    border: 2px solid #FFF;
    position: absolute;
    z-index: 100;
}

.grid-icon-tip-highlight {
    width: 108px;
    height: 108px;
    border-radius: 4px;
}

.inputbox-tip-highlight {
    border-radius: 4px;
    width: calc(100% - 60px);
    height: 50px;
}

.tip-content {
    background-color: #4C4C4C;
    border-radius: 4px;
    color: white;
    font-size: 16px;
    padding: 10px 20px;
    font-weight: 300;
    line-height: 1.6em;
}

.grid-icon-tip-content {
    width: 270px;
}

.inputbox-tip-content {
    width: 420px;
}

.skip-tips-btn {
    background: transparent;
    padding: 1px 20px;
    border: 2px solid #FFFFFF;
    border-radius: 8px;
    font-size: 20px;
    line-height: 36px;
    color: #FFFFFF;
    position: absolute;
    bottom: 20px;
    right: 20px;
    z-index: 200;
    cursor: pointer;
    pointer-events: auto;
}

.tutorial-1 {
    display: none;
    opacity: 0;
}

.tutorial-2 {
    display: none;
    opacity: 0;
}

.tutorial-1.active {
    display: inline-block;
    opacity: 1;
    transition: opacity 1s linear;
    margin-top: 52px;
}

.tutorial-2.active {
    display: inline-block;
    opacity: 1;
    transition: opacity 1s linear;
}

.itri-tooltip {
    position: absolute;
    display: none;
    width: 114px;
    height: auto;
    background: #4C4C4C;
    box-shadow: 0 1px 4px 0 rgba(0, 0, 0, 0.20);
    border-radius: 4px;
    font-size: 14px;
    line-height: 20px;
    color: #FFFFFF;
    top: 50%;
    margin-top: 24px;
    right: 30px;
    padding: 10px 15px;
    z-index: 1;
}

button.btn_help:hover+.itri-tooltip {
    display: inline-block;
}

.itri-tooltip:after {
    bottom: 100%;
    right: 22px;
    border: solid transparent;
    content: " ";
    height: 0;
    width: 0;
    position: absolute;
    pointer-events: none;
    border-color: rgba(136, 183, 213, 0);
    border-bottom-color: #4C4C4C;
    border-width: 6px;
}

.message-row {
    position: relative;
    margin-bottom: 40px;
    overflow: hidden;
    clear: both;
}

.message-row a {
    color: #3277ba;
    font-size: inherit;
    cursor: pointer;
}

.message-row a:hover {
    color: #3277ba;
    text-decoration: none;
}

a {
    color: #3277ba;
}

a:hover, a:focus {
    color: #3277ba;
}

/*button.mobile-menu-btn {*/
/*    margin-top: 52px;*/
/*}*/

.mobile-menu-opened .mobile-menu-btn {
    background: rgba(256,256,256,0.9) url(img/mobile-menu-active.svg) 50% 50% no-repeat;
}

.message-row.by-robot {
    min-height: 90px;
}

.message-row.by-robot .msg {
    margin-right: 80px;
}

.message-row.by-robot.swiper {
    margin-right: -40px;
}

.swiper .buttons-message-container {
    /* padding-right: 84px; */
    padding-right: 316px;
}

.buttons-message-container {
    margin-left: 0px;
    float: left;
    display: -ms-flexbox;
    display: flex;
    overflow: visible;
}

.buttons-message-block {
    width: 232px !important;
    min-width: 232px;
    padding: 10px 20px;
    border-radius: 12px;
    background-color: #e9e9e9;
    color: #4C4C4C;
    font-size: 16px;
    display: inline-block;
    margin-right: 14px;
}

.buttons-message-block:last-of-type {
    margin-right: 0;
}

.buttons-message-block .img-wrapper {
    margin: -10px -20px;
    margin-bottom: 0;
    height: 128px;
    overflow: hidden;
    border-radius: 12px 12px 0 0;
}

.buttons-message-block .img-wrapper.product-block {
    height: 230px;
}

.buttons-message-block .img-wrapper img {
    width: 100%;
}

.buttons-message-block .description {
    background-color: white;
    color: #7F7F7F;
    font-size: 14px;
    margin: 0 -20px;
    padding: 10px 20px;
    border: 1px solid #CCCCCC;
    border-bottom: transparent;
    white-space: normal;
}

.buttons-message-block .description h4 {
    color: #4C4C4C;
    font-size: 16px;
    line-height: 22px;
    margin: 0;
}

.buttons-message-block ul {
    list-style: none;
    padding: 0;
    background-color: white;
    margin: 0 -20px -10px -20px;
    border: 1px solid #CCCCCC;
    border-top: transparent;
    border-radius: 0 0 12px 12px;
}

.buttons-message-block ul li {
  border-top: 1px solid #CCCCCC;
  height: 40px;
  text-align: center;
  line-height: 40px;
  text-overflow: ellipsis;
  overflow: hidden;
  padding: 0px 10px;
  white-space: nowrap;
}

.buttons-message-block ul li:HOVER {
    text-overflow: clip;
    white-space: inherit;
    overflow: inherit;
    height: auto;
    white-space: normal;
    word-break: break-all;
}

.swiper-scroll-container::-webkit-scrollbar {
    display: none;
}

.swiper-scroll-container {
    overflow-x: auto;
    overflow-y: hidden;
    -webkit-overflow-scrolling: touch;
    -webkit-scroll-snap-type: mandatory;
    -ms-scroll-snap-type: mandatory;
    -ms-overflow-style: none;
    scroll-snap-type: mandatory;
    scroll-padding-left: 86px;
    float: none !important;
    background: none !important;
    box-shadow: none !important;
    position: relative;
}

.swiper-control-button {
    width: 36px;
    height: 36px;
    border-radius: 18px;
    background-color: #038c00;
    position: absolute;
    top: calc(50% - 18px);
    cursor: pointer;
    z-index: 10;
}

.swiper-control-button.prev {
    left: 34px;
    background-image: url('../img/arrow.svg');
    background-repeat: no-repeat;
    background-position: 44% 50%;
    background-size: 10px 16px;
}

.swiper-control-button.next {
    right: 40px;
    background-image: url('../img/arrow.svg');
    background-repeat: no-repeat;
    background-position: 44% 50%;
    background-size: 10px 16px;
    -moz-transform: scaleX(-1);
    -o-transform: scaleX(-1);
    -webkit-transform: scaleX(-1);
    transform: scaleX(-1);
    filter: FlipH;
    -ms-filter: "FlipH";
}

.quickreplies-container {
  overflow-x: auto;
  white-space: nowrap;
}

.buttons-container {
    background: none !important;
    box-shadow: none !important;
}

@-moz-document url-prefix() {
    .swiper-scroll-container {
        scroll-snap-points-x: repeat(246px);
    }
}

.swiper .buttons-message-block {
    scroll-snap-align: start;
    background-color: transparent;
}

.inline-msg {
  border-radius: 12px;
  background-color: #f1ffe1;
  color: #4C4C4C;
  line-height: 1.5em;
  word-break: break-word;
  word-wrap: break-word;
  margin-bottom: 10px;
  padding: 10px 20px;
  display: table;
  clear: both;
}

.survey-wrapper {
    width: 100vw;
    height: 100vh;
    overflow-y: scroll;
    display: -ms-flexbox;
    display: flex;
    flex-direction: column;
    align-items: center;
}

.survey {
    width: 517px;
    min-height: 300px;
    flex: 0 0 auto;
    margin: auto;
    border-radius: 4px;
    background-color: white;
    padding: 30px 24px;
    box-shadow: 0 2px 8px 0 rgb(153, 153, 153);
}

.survey-header {
    font-size: 14px;
    color: #7F7F7F;
    position: relative;
    text-align: center;
}

.survey-header h4 {
    font-size: 18px;
    font-weight: 500;
    color: #038c00;
    margin: 0;
}

.survey-header .close-btn {
    display: inline-block;
    width: 18px;
    height: 18px;
    background: url('../img/close-circle.svg') 0 0 no-repeat;
    background-size: 18px 18px;
    background-position: 50% 50%;
    position: absolute;
    top: 0;
    right: 0;
    cursor: pointer;
}

.survey-header img {
    width:100px;
    height:100px;
    margin: 0 auto;
    display: block;
}

.survey-header p {
    margin-bottom: 30px;
}

.scale-label-container {
    color: #7F7F7F;
    font-size: 12px;
    position: relative;
    height: 14px;
    margin-top: 14px;
}

.scale-label-container span {
    position: absolute;
    right: 0;
}

.scale-label-container span:first-child {
    right: 210px;
}

.survey-question-container {
    display: flex;
    flex-wrap: wrap;
}

.survey-question {
    width: 45%;
    color: #4C4C4C;
    font-size: 14px;
    line-height: 1.6em;
    margin-top: 20px;
}

.survey-scale {
    display: flex;
    width: 55%;
    margin-top: 20px;
    align-items: center;
}

.survey-scale .scale-label {
    font-size: 12px;
    color: #7F7F7F;
    display: none;
}

.survey-scale .radio-button-wrapper {
    position: relative;
    padding: 1px;
    display: block;
    width: 16px;
    height: 16px;
    flex-grow: 1;
    text-align: center;
}

.survey-scale input[type="radio"] {
    position: absolute;
    left: calc(50% - 8px);
    width: 16px;
    height: 16px;
    margin: 0;
    opacity: 0;
    cursor: pointer;
}

.survey-scale .radio-button {
    position: absolute;
    left: calc(50% - 8px);
    width: 16px;
    height: 16px;
    box-shadow: 0 0 0 2px #D9D9D9;
    border: 3px solid white;
    background-color: white;
    border-radius: 50%;
    cursor: pointer;
}

.survey-scale input[type="radio"]:checked+.radio-button {
    box-shadow: 0 0 0 2px #1890FF;
    border: 3px solid white;
    background-color: #1890FF;
}

.survey .submit-button-wrapper {
    width: 100%;
    text-align: center;
}

.survey input[type="submit"] {
    border: none;
    border-radius: 4px;
    background-color: #8bc34a;
    color: white;
    width: 194px;
    height: 32px;
    display: block;
    margin: 50px auto 20px auto;
    font-weight: normal;
    letter-spacing: 3px;
}

.score-rating {
    width: 100%;
}

.score-rating ul {
    width: 100%;
    padding: 0;
    text-align: center;
}

.score-rating li {
    width: 5.5vh;
    height: 5.5vh;
    list-style: none;
    display: inline-block;
    background: url('../img/bulb.png') 0% 0% / contain;
    margin:2px;
    padding: 2vh;
    color: #fff;
    font-size: smaller;
}

.score-rating li:hover {
    cursor: pointer;
}

.exit-wrapper {
    width: 100vw;
    height: 100vh;
    overflow-y: hidden;
    display: -ms-flexbox;
    display: flex;
    flex-direction: column;
    align-items: center;
}

.exit {
    width: 80vw;
    min-height: 300px;
    max-width: 450px;
    min-height: 200px;
    flex: 0 0 auto;
    margin: auto;
    border-radius: 4px;
    background-color: white;
    padding: 30px 24px;
    box-shadow: 0 2px 8px 0 rgb(153, 153, 153);
}

.exit-header {
    font-size: 14px;
    color: #7F7F7F;
    border-bottom: 1px solid #CCC;
    position: relative;
}

.exit-header h4 {
    font-size: 18px;
    font-weight: 500;
    color: #038c00;
    margin: 0;
    text-align: center;
    margin-top: 30px;
  padding: 0px 0px 10px 0px;
}

.exit-header .close-btn {
    display: inline-block;
    width: 24px;
    height: 24px;
    background: url('../img/close-circle.svg') 0 0 no-repeat;
    background-size: 24px 24px;
    background-position: 50% 50%;
    position: absolute;
    top: -40px;
    right: 0;
    cursor: pointer;
}

.exit-header p {
    margin-bottom: 30px;
}

.exit-content{
  margin-top: 30px;
}

.exit-yes-btn {
    padding: 10px;
    background: #df1841;
    color: #fff;
}

.exit-no-btn {
    padding: 10px;
    background: #038c00;
    color: #fff;
}

.btn:hover, .btn:focus {
    color: #fff;
    text-decoration: none;
}

.sticker-input-panel-btn {
    background: url('../img/sticker.svg') 50% 50% no-repeat;
    background-size: 24px 24px;
}

.sticker-input-panel-btn:hover {
    background: url('../img/sticker-hover.svg') 50% 50% no-repeat;
    background-size: 24px 24px;
}

.sticker-wrapper {
    width: 100vw;
    height: 100vh;
    overflow-y: hidden;
    display: -ms-flexbox;
    display: flex;
    flex-direction: column;
    align-items: center;
}

.sticker {
    width: 700px;
    min-height: 300px;
    flex: 0 0 auto;
    margin: auto;
    border-radius: 4px;
    background-color: white;
    padding: 30px 24px;
    box-shadow: 0 2px 8px 0 rgb(153, 153, 153);
}

.sticker-header {
    font-size: 14px;
    color: #7F7F7F;
    position: relative;
}

.sticker-header .close-btn {
    display: inline-block;
    width: 24px;
    height: 24px;
    background: url('../img/close-circle.svg') 0 0 no-repeat;
    background-size: 24px 24px;
    background-position: 50% 50%;
    position: absolute;
    top: 0;
    right: 0;
    cursor: pointer;
}

.sticker-header p {
    margin-bottom: 30px;
}

.sticker-content div {
    position: relative;
    width: 90px;
    height: 90px;
    float: left;
    margin: 0 20px 30px 20px;
    overflow: visible;
}
    
.sticker-content img {
    width: 90px;
    display: block;
    position: absolute;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    transition: all .3s;
    cursor: pointer;
}


/*==============================================
    MEDIA QUERIES     
    =============================================*/
@media (max-width: 800px) {
  .top {
    height: 40px;
    min-height: 40px;
    line-height: 40px;
    padding: 0;
  }
  .top .btn_help {
    display: none;
  }
  .top .top-logo {
    text-align: center;
  }
  .top-banner.show {
    height: 0;
    min-height: 0;
  }
  .main-wrapper {
    flex-direction: column;
  }
  .chat-message-container {
    padding: 0 16px;
    width: 100vw;
    -webkit-overflow-scrolling: touch;
  }
  .chat-messages {
    margin-top: 26px;
  }
  .robot-avatar {
    width: 48px;
    height: 48px;
  }
  .message-row.by-robot {
    /* margin-right: 62px; */
  }
  .message-row .msg {
    margin-left: 62px;
    padding: 5px 10px;
  }
  .message-row.by-robot .msg {
    margin-right: 62px;
  }
  .message-datetime {
    margin-left: 72px;
  }
  .buttons-message-container {
    margin-left: 0px;
  }
  .chat-input-container {
    padding: 14px 16px;
  }
  .mobile-menu-btn {
    display: inline-block;
  }
  .mobile-menu-opened .chat-input-container,
  .voice-input-opened .chat-input-container {
    z-index: 99;
  }
  .chat-input-buttons {
    display: inline-block;
  }
  .sidebar-wrapper {
    width: 100vw;
    height: 0;
    flex-shrink: 0;
    transition: height 0.3s;
    position: relative;
  }
  .mobile-menu-opened .sidebar-wrapper {
    height: 330px;
    transition: height 0.3s;
    background-color: white;
  }
  .sidebar {
    margin: 0;
    width: 100vw;
    padding: 0;
  }
  .sidebar .tabs {
    padding: 0 15px;
    display: block;
    margin: 0;
  }
  .sidebar .tab {
    height: 40px;
    line-height: 40px;
    display: inline-block;
    margin-right: 10px;
  }
  .tab-content {
    margin-bottom: 0;
  }
  .slide-container {
    overflow-x: scroll;
    overflow-y: hidden;
    white-space: nowrap;
    -webkit-overflow-scrolling: touch;
    -webkit-scroll-snap-type: mandatory;
    -ms-scroll-snap-type: mandatory;
    scroll-snap-type: mandatory;
    /* older spec implementation */
    -webkit-scroll-snap-destination: 0% 100%;
    -ms-scroll-snap-destination: 0% 100%;
    scroll-snap-destination: 0% 100%;
    -webkit-scroll-snap-points-x: repeat(100%);
    -ms-scroll-snap-points-x: repeat(100%);
    scroll-snap-points-x: repeat(100%);
    padding-left: 0;
    padding-right: 0;
    margin-bottom: 0;
  }
  .sidebar section {
    display: inline-block;
    width: 100%;
    vertical-align: top;
    scroll-snap-align: start;
    padding: 0 20px;
    margin-bottom: 20px;
  }
  .icon-block-container {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    grid-auto-flow: row;
    grid-gap: 14px;
  }
  .icon-block {
    margin: 0;
    width: auto;
    height: 90px;
    padding: 4px;
  }
  .icon-block img {
    width: 50px;
    height: 50px;
    display: block;
    margin: 0 auto;
  }
  .slide-indicator-container {
    display: block;
  }
  .voice-input-panel {
    width: 100vw;
    height: 0;
    flex-shrink: 0;
    transition: height 0.3s;
  }
  .voice-input-opened .voice-input-panel {
    height: 330px;
    transition: height 0.3s;
    background-color: white;
  }
  .voice-input-close-btn {
    display: none;
  }
  .survey {
    width: calc(100vw - 64px);
    padding: 20px 16px;
  }
  .survey-header p {
    margin-bottom: 12px;
    line-height: 1.6em;
  }
  .survey .scale-label-container {
    display: none;
  }
  .survey-question {
    width: 100%;
  }
  .survey-scale {
    width: 100%;
    margin-top: 12px;
  }
  .survey-scale .scale-label {
    display: block;
  }
  .survey input[type="submit"] {
    height: 42px;
    margin: 30px auto 0 auto;
    letter-spacing: 3px;
  }
  .swiper-control-button {
    display: none;
  }
  .message-row.by-robot.swiper {
    margin-right: -16px;
  }
  .swiper .buttons-message-container {
    padding-right: 16px;
  }
  button.btn_exit {
    right: 0px;
  }
  .exit {
    width: calc(100vw - 32px);
    padding: 20px 16px;
  }
  .sticker {
    width: calc(100vw - 16px);
    padding: 20px 4px;
  }
  .chat-control-stop {
    display: none !important;
  }
}

@media screen and (max-width: 360px) {
  .saRadio [type=radio] + img{
    margin-left: 2px;
  }
}

@media screen and (max-width: 320px) {
  .saRadio [type=radio] + img{
    height: 21px;
  }
}

/*==============================================
  Swiper.js customized
  =============================================*/
.swiper-slide {
}

.swiper-button-prev.swiper-button-disabled, .swiper-button-next.swiper-button-disabled {
  opacity: 0 !important;
}

.swiper-button-prev:after, .swiper-button-next:after {
  content: none;
}

.swiper-button {
  width: 36px;
  height: 36px;
  border-radius: 18px;
  background-color: #2296F3;
  cursor: pointer;
  z-index: 10;
  background-image: url('../img/arrow.svg');
}

.swiper-button-prev {
  background-repeat: no-repeat;
  background-position: 44% 50%;
  background-size: 10px 16px;
}

.swiper-button-next {
  background-repeat: no-repeat;
  background-position: 44% 50%;
  background-size: 10px 16px;
  -moz-transform: scaleX(-1);
  -o-transform: scaleX(-1);
  -webkit-transform: scaleX(-1);
  transform: scaleX(-1);
  filter: FlipH;
  -ms-filter: "FlipH";
}

/*==============================================
  JQuery-ui-autocomplete
  =============================================*/

.ui-helper-hidden-accessible {
    display: none;
}

.ui-state-focus {
    background-color: transparent;
    color: #fff;
    font-weight: bold;
}

.inputopt-section {
    width: 100%;
    z-index: 10;
    position: absolute;
    top: auto;
    left: 0;
    bottom: 60px;
}

.inputopt-page {
    width: 100%;
    height: auto;
    max-height: 80vh;
    position: relative;
    border-top-left-radius: 10px;
    border-top-right-radius: 10px;
    background: #EAE9E9;
    box-shadow: 0 5px 5px rgba(0, 0, 0, 0.25);
    padding: 70px 0px 20px;
}

.inputopt-J3-wrapper {
    max-width: 768px;
    padding-left: 60px;
    padding-right: 10px;
    margin: 0 auto;
}

/* reset ul */
.inputopt-J3-wrapper ul {
    list-style: none;
    padding: 0;
    margin: 0;
}

.inputopt-J3-wrapper .msg-btnlist-alone {
    margin-top: 5px;
    margin-bottom: 5px;
    box-shadow: 0 0 5px rgba(0, 0, 0, 0.2);
}

.inputopt-J3-wrapper .msg-btnlist-alone a {
    text-decoration: none;
    text-align: left;
    color: black;
}

.inputopt-J3 {
    overflow-x: hidden;
    overflow-y: auto;
    max-height: 350px;
}

.inputopt-J3 .btn-wrapper {
    padding-top: 0.5rem;
    padding-bottom: 0.5rem;
}

.inputopt-page.inputopt-J3 {
    box-shadow: none;
    background-color: transparent;
    width: auto;
    margin: 0 auto;
    padding-top: 0;
}

li.question-clickable.ui-menu-item {
    border-bottom: 1px solid #D8D8D8;
    display: block;
    padding: 0.8rem 1rem;
}

.msg-btnlist {
    background: #fff;
    border: 1px solid #D8D8D8;
}

.msg-btnlist a:not(:last-child) {
    border-bottom: 1px solid #D8D8D8;
}

.msg-btnlist a {
    text-align: center;
}

.ui-autocomplete-term {
    color: #15AE28;
}

/*==============================================
  mobile menu layout fix
  =============================================*/
.float-mobile-menu {
    top: -25%;
    position: absolute;
}

.buttons-message-block.swiper-slide h4{
    overflow: hidden;
	display: -webkit-box;
	text-overflow: ellipsis;
	-webkit-line-clamp: 2;
	-webkit-box-orient: vertical;
	white-space: normal;
    height: 44px;
}